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      Frequently Asked Questions

      Questions do arise when shopping, and our goal at The Uber Shop is to provide you with a superior shopping experience from the moment you land on our site until you get your product in hand.  Below are some of the most common questions.

       

      Are your goods authentic?  With prices this low, I worry.

      Yes, our good are 100% authentic.  We have been in business for 20+ years and have spent that time building relationships with large retailers.  This allows us to buy their overstock and pass on the savings to you.

       

      I have a question about a product, what is the best way to reach your?

      Email is the quickest way!  Our team works to respond to all messages in 24 hours.  Please contact us at sales@theubershop.com

       

      How do I return a product?

      Easy!  Just email our team at sales@theubershop.com with the order id and your email address used to purchase the item.

       

      Speaking of returning an item, what is your return process?

      We accept returns on unused items for 30 days after purchase.  Items must be returned in their original condition with the tags still attached.